Customer Service Management

Madison College’s TelePresence classrooms transmit life-size, high-definition images, and audio to other Madison College campuses to provide real-time interaction between students and the instructor. Students have found the classroom experience to be highly rewarding and interactive allowing collaboration with Madison College students at various campus locations.

• Doors to the classroom will automatically open 10-minutes prior to the start of class.
• Students will be required to use the Madison College email system – secure a Madison College user name and password prior to coming to the first class. Contact the student help desk at 608-243-4444 for assistance or contact your campus librarian. Student-help@madisoncollege.edu
• Students will need a fundamental knowledge of Windows’ file management to access handouts and submit assignments.
• Students will be using Blackboard, an online learning management software system, to support their interaction between the instructor and other students within the course. Instruction will be provided for this during class.

Madison College’s TelePresence classrooms transmit life-size, high-definition images, and audio to other Madison College campuses to provide real-time interaction between students and the instructor. Students have found the classroom experience to be highly rewarding and interactive allowing collaboration with Madison College students at various campus locations.

• Doors to the classroom will automatically open 10-minutes prior to the start of class.
• Students will be required to use the Madison College email system – secure a Madison College user name and password prior to coming to the first class. Contact the student help desk at 608-243-4444 for assistance or contact your campus librarian. Student-help@madisoncollege.edu

This hybrid class will meet on Tuesdays in a traditional format and the rest of the instruction will be online.

This hybrid class will meet on Tuesdays in a traditional format and the rest of the instruction will be online.

Madison College’s TelePresence classrooms transmit life-size, high-definition images, and audio to other Madison College campuses to provide real-time interaction between students and the instructor. Students have found the classroom experience to be highly rewarding and interactive allowing collaboration with Madison College students at various campus locations.

• Doors to the classroom will automatically open 10-minutes prior to the start of class.
• Students will be required to use the Madison College email system – secure a Madison College user name and password prior to coming to the first class. Contact the student help desk at 608-243-4444 for assistance or contact your campus librarian. Student-help@madisoncollege.edu
• Students will need a fundamental knowledge of Windows’ file management to access handouts and submit assignments.
• Students will be using Blackboard, an online learning management software system, to support their interaction between the instructor and other students within the course. Instruction will be provided for this during class.