Customer Contact Skills - Administrative Professional Program

This class is designated as hybrid because it will meet in class as well as online. Students must attend the first scheduled class meeting; at that time, you will receive the course syllabus with the scheduled meeting dates.

If this is your first hybrid course, enroll in How to Succeed in an Online Course. This is a free course that will give you tips and tricks of online learning along with guides to using Blackboard. To enroll, contact Ann Camillo at camillo@madisoncollege.edu or phone (608) 243-4019.

1. On average, online students should expect to budget around 3 hours of work time every week for a 1 credit online course.

2. Go to the Blackboard site, https://blackboard.madisoncollege.edu/, and ensure you can log in (using your Madison College username and password). Your online course will be available approximately one week before the start of the class and will contain further information. Login to the course on or before the first day; failure to do so may jeopardize continued enrollment in the class (see Madison College’s attendance policy, http://madisoncollege.edu/classroom-attendance). If you are experiencing trouble with Blackboard please contact the Student Help Desk at (608)243-4444.

3. Students MUST use their Madison College email account. Please check your email at least one week prior to the start of the class. You can activate your account here: http://madisoncollege.edu/email

4. Students have until the day before the class starts to register. Students must obtain permission from the instructor to register after this point. Students will have until the “last date to enroll” to use the permission granted from the instructor.